Frequently Asked Questions
Have questions? We’re here for you!
We know choosing orthodontic care is a big decision, and it’s natural to have questions along the way. From treatment options and timelines to financing and follow-up care, our team is ready with clear answers. Browse our most common questions below or reach out anytime if you don’t see what you need.
Your first appointment includes digital photos and a 3D scan, an exam by Dr. Mason, and a discussion of your goals. You’ll leave with a personalized treatment plan and a clear timeline.
No referral is needed. You can contact us directly to schedule your first orthodontic visit.
Most visits last 30 to 45 minutes, depending on whether it’s a consultation, adjustment, or progress check.
Typically every 6–10 weeks, though Dr. Mason will set a schedule that fits your treatment goals and progress.
Yes, when worn as directed, aligners can correct many of the same issues as braces. There are tooth problems that aligners correct better than braces and others that braces correct more efficiently than aligners. Dr. Mason will recommend the option best suited to your smile goals.
Homemade braces and do-it-yourself aligners often lack sufficient professional supervision, which can lead to bite problems and/or tooth damage. Dr. Mason closely monitors every case to keep your treatment both safe and effective.
Without X-rays and professional oversight, DIY treatments can cause gum issues, bone loss, or teeth moving into unstable positions.
Call our office to schedule a quick repair. You can cover any sharp edges with orthodontic wax until you’re seen.
Mild soreness is normal for a day or two. Over-the-counter pain relievers and a soft-food diet usually help. You may also ask our team about Dental Pain Erasers to help relieve soreness after orthodontic adjustments.
Contact us as soon as possible to prevent teeth from shifting. We’ll arrange a replacement retainer promptly.